Sunday, September 1, 2013

GTM - virtual server for wideip having issue

1.  Turn on debug logs using the following bigpipe commands:

b db GTM.DebugProbeLogging enable
b db GTM.QueryLogging enable
b db Log.Big3d.Level debug

2.  Copy/Paste the following tcpdump command:

tcpdump -ni  0.0 -s0 port 53 -w /var/tmp/capture_dns_query.dmp

3.  While the tcpdump is running, query the WideIP from a different device than the GTM making sure you are using the listener address of the GTM.  For example:

dig +short example.wideip.domain.com @<listener-ip>

Perform the query several times

4.  Control-C from the tcpdump

5.  Turn off debug logs using the following bigpipe commands:

b db GTM.DebugProbeLogging disable
b db GTM.QueryLogging disable
b db Log.Big3d.Level notice

6.  Create a tar file of /var/log/gtm 

tar czf /var/tmp/C1415078_gtm_logs.tgz /var/log/gtm

if you want to share it with someone.

7. so now you need to review two things

one is the capture
second the logs

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